Please double check that your child is wearing (non-white) socks 🧦 for the foot measurement - we’ve found that measuring bare feet can result in recommended shoe sizes that are a half to even a full size too small. (See this FAQ for more on the need for socks: http://help.speedsmith.co/app/why-does-my-child-need-to-wear-a-sock-while-im-measuring-her-foot )

If that’s still not working please also see our other app and measurement tips and tricks:
http://help.speedsmith.co/app/app-tips-dos-and-donts
http://help.speedsmith.co/app/why-does-the-apps-suggested-shoe-size-seem-wrong 

Lastly, always feel free to get in touch for questions or help: care@speedsmith.co 

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